Privacy and Cookie Policy

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MCA DESIGN & PRINT LTD PRIVACY NOTICE
We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us in the event you have a complaint.


Who we are?
MCA Design & Print Ltd collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as “controller” of that personal information for the purposes of those laws. 


The personal information we collect and use
In the course of our activities we collect the following personal information when you provide it to us:-
- Names of persons placing orders
- Delivery addresses
- Telephone numbers
- Email addresses
Any other information you provide when completing order forms, or when you contact us via the website.
We collect information about you when you register with us or place an order for products or services.  We also collect information when you voluntarily complete customer surveys, or provide feedback to us. 


How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We use your personal information in order to:-
- Process orders you have made
- Carry out or exercise our rights and obligations arising from any orders you have placed
- Notify you of any progress and/or delays regarding your order for providing  you with after sale support
- To contact you about other products and services we think may be of interest to you
- Investigate and address your concerns
- Process promotions and send you information about our services.
MCA Design & Print Ltd will not share your information for marketing purposes with any other company. In processing your order we may need to send your details to delivery companies, suppliers and third parties. This will be either with your consent or as required by law or in order to fulfil a contract. A list of these persons/companies can be provided upon request.


Access to your information and correction
You have a right to request a copy of the data that we hold about you. Requests for data access will be responded to without delay and within one month of receipt. If you would like a copy of some or all of the personal information, please email or write to us. We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.


How long your personal information will be kept?
We will only retain your personal information for as long as required by law to do so, and you have the right to request us to delete your data at any time. Requests will be responded to without delay and within one month of request being submitted.


Reasons we can collect and use your personal information?
We have a legitimate commercial intent in processing your data if necessary so that we can process your orders and provide you services. We are also required to process your data to fulfil our contractual obligations and meet legal obligations.


 
Consequences of our use of your personal information
In providing us with your information we are able to do our best to ensure that the delivery of any products that you order are delivered in a timely and efficient manner. The information allows us to contact you in the event of any delay and to address any queries or concerns that you may have arising from your order.


Marketing and Advertising
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
If you have not consented, but have not opted out of marketing, we may still contact you to provide you with information of products and services which may be of interest to you. We have a legitimate commercial interest in processing your data to provide you with customised marketing and advertising messages to inform you of products and services that are directly relevant to your needs.
We will only contact you by live telephone, post or email.
You have a right at any time to tell us to stop contacting you for marketing purposes. To exercise this right please contact us at info@mcaprint.co.uk


Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is usually tracked visitor use of our website and compiles statistical reports on website activity only.


 
Other websites
Our website and social media accounts contain links to other websites and social media accounts (Twitter/Linked in).  This privacy policy only applies to this website and our social media accounts so when you link to other websites and social media accounts you should read their own privacy policies.


Changes to our privacy policy
We keep our privacy policy under regular review and will update it in line with legislation changes. 


Your rights
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:-
- Fair processing of information and transparency over how we use your personal information.
- Access to your personal information and certain other supplementary information that this Privacy Notice is already designed to address
- Require us to correct any mistakes in your information which we hold
- Require the erasure of personal information concerning you in certain situations
- Request the transfer of your personal data to you or to a third party
- Object at any time to processing personal information concerning you for direct marketing
- Object in certain other situations to our continued processing of your personal information
- Otherwise restrict our processing of your personal information in certain circumstances
For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioners Office on individual rights under the General Data Protection Regulation.
This is not an exhaustive list of your rights but some of the key ones that may be of interest to you.
If you would like to exercise any of those rights please contact us using the contact details below.


How to contact us
Please contact us if you have any questions about our privacy policy or information that we hold about you:
By email info@mcaprint.co.uk
Or write to us at:
MCA Design & Print Ltd
Unit 8 Nelson Trade Centre
Nelson Street
Belfast
BT15 1BH


Keeping your personal information secure
MCA Design & Print Ltd have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. 
 

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